Using Shopify's REST & GraphQL APIs, and Ontempo Connect, this official middleware integration allows businesses to connect their existing Ontempo system to Shopify Plus.

The Ontempo <> Shopify Plus Integration includes all key flows required to integrate both systems including products, inventory, customers, orders, fulfillments, loyalty and refunds, and can be further customised to meet any specific integration requirements for your business.

Products

- Create and manage products in Ontempo and have them flow in real time to Shopify Plus.

- Maintain Ontempo as the single source of truth for all product data including rich data or use Shopify for enrichment.

- Map pricing including international pricing directly to Shopify Plus and keep pricing in sync.

- Create variations as variants in Shopify (Size, Colour), or as standalone products (eg Seperate Colours as seperate products).

Inventory

- Inventory data from Ontempo passes to Shopify in real-time, by location, by SKU to ensure Shopify has the latest and most accurate data.

- As orders are placed in store (or other Ontempo channels), inventory will automatically be deducted from Shopify in real time to reflect these changes.

- As orders are placed online, Shopify's inventory will reflect the inventory deduction(s) and the order is passed to Ontempo in real time to ensure the inventory remains in sync.

Orders

- All orders in Shopify sync down to Ontempo and follow all Ontempo set order routing rules.

- Offline/In-store orders can be synced up to Shopify against the customer to ensure Shopify, and other connected systems (eg Customer Service, CRM) have all customer order data.

Fulfilments

- Manage fulfillments, split fulfillments, partial fulfillments and tracking within Ontempo and have all data push to Shopify to notify customers.

Click & Collect

- Leverage Shopify's Native Click and Collect (Store Pickup) functionality and have the order sent to the correct store in Ontempo for processing and customer collection.

Customers

- All customers created in Ontempo with an email address (Or phone number) can be created as a customer in Shopify.

- All Shopify customers can be created (or merged) with an Ontempo record with the same email address.

- Single view of customers with a unified record across Shopify and Ontempo.

- As customers are added to each system (eg an instore purchase) automatically create a record in Shopify.

Loyalty & Promotions

- Ontempo's Loyalty System mapped to Shopify Functions.

- Ontempo's Pricing & Promotions mapped to Shopify Products, Discount Codes, Automatic Discounts or Shopify Functions.