Using your team's knowledge, existing data and aspirations, Pocket Square's UX or Technical Discovery process is designed to workshop and solve front-end or back-end problems.

Every Data-Lead Discovery is bespoke and tailored to the unique challenges and opportunities that a project presents. Through in-depth analysis and by using your knowledge, we make data-driven, informed decisions and explore creative ideas to solve business problems.

Our Design and UX team create seamless, user-centric designs that showcase your brand and supercharge your revenue. We’ll work together to create the perfect design that not only meets your brief, but makes sure your website stays easy to manage. We don’t just design to convert, we design to retain. Expect your customers to leave delighted, and keep coming back for more.

Our front-end development team take your completed site designs and carefully craft your new site experience, paying particular attention to site speed (we use Google's Core Web Vitals as the base), admin usability and overall customer experience on all devices.

We're familiar with migrating businesses from all the usuals, Magento, BigCommerce, Wordpress, as well as bespoke or custom platforms. Using our back-end developers we can export, manipulate and migrate data from your outgoing systems to Shopify, ensuring data integrity is maintained.

Shopify's goal is to provide a platform and ecosystem that easily allows you to achieve 80% of your requirements using core functionality. If you have a very specific business process or functionality, we can leverage Shopify's APIs and develop a specific app to help do exactly what you need. It won't impact Shopify's stability or upgradability and will sit seamlessly in the backend.

Once you're on Shopify, our strategic team will ensure that the experience
we're giving our customers is continuously reviewed, optimised and improved to drive conversion rate and other site performance metrics.

Site speed is the hallmark of a well-built, well looked after site, and we
work to ensure you're always operating within Google's ever-changing benchmarks. Using Google's Core Web Vitals and other key tools, we'll work to improve and optimise site content, code and other external content that can effect performance.

The collection and management of first-party data is now more important than ever. We work with you to determine how best to capture, engage and enhance your customer's experience through well-thought-out CRM strategy and execution.

Growth into new international markets is key, especially for businesses operating within Australia and New Zealand. We'll help map the ideal architecture and strategy to launch into new markets.

We work with our clients to continuously audit and recommend improvements to their site experience. We leave no stone unturned, often mystery shopping and testing all facets of the business to discover and prioritise what's going to make our customers engage with us even more.