We focus on delivering exceptional customer experiences for retail brands across all channels, creating one unified brand experience —

You're in good hands —

Unmatched Shopify Plus experience —

With 6 years experience with Shopify and 4 years experience with Shopify Plus, we’re New Zealand’s most experienced Shopify Plus Partner, trusted by some of Australasia’s fastest growing brands. You can rest easy knowing you’re in safe hands (that know what they’re doing).

We specialise in retail, not eCommerce —

Customers don’t experience your brand in one place, so why have an agency that just thinks about eCommerce? We understand the importance of POS, WMS, ERP and the implications these can have on the customer if they aren’t all working together and have the technical skillset to back it up.

Honesty is the best policy —

Tired of retainers with no outcomes? Revenue share with no work being done? We are too. We work to understand your key objectives and carefully plan every project to meet those objectives, proving ourselves every month. We don’t rely on lock in to keep our customers around.

Pocket Square work with some of the leading names in retail, so it’s fair to say, there isn’t a problem we haven’t come across that we can’t solve. Our clients trust us to solve their issues and help them scale.

Plan & Implement —

Without the correct multi-channel architecture, it’s difficult to give customers the best experience. We understand the common problems that come with an ill-performing architecture and work to remedy those problems.

Customer-led eCommerce Design & Development

Integration between POS, ERP, WMS and eCommerce

Data Integrity

Scale & Refine —

Once the architecture is sorted, the possibilities are endless. Advanced segmentation and CRM campaigns, data-led improvements based on customer browsing and purchasing habits and cross-channel campaigns to drive customer engagement.

Data-led improvements to customer experience

CRM Automation & Retention

One customer view strategy & implementation

Shopify Plus Partners

Traditional enterprise eCommerce platforms are broken, trust us, we’ve been there - costly builds, unstable infrastructure, security patches and slow APIs. Shopify Plus gives you a multi-channel platform with unmatched scalability so you can grow your business, instead of worrying about your website. Pocket Square are New Zealand’s most experienced Shopify Plus Partner, working with high growth, high volume clients who can't afford the issues that come with other platforms.

A few of our clients —

We only partner with the best —

We know that the systems that run your business are critical, which is why we’ve partnered with some of the leading ERP, POS and Inventory Management Systems to create integrations into Shopify & Shopify Plus.